EU Ramp-Up Account Manager: Growth & Upsell Leader

Finom; España; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Stock options

Remote/hybrid across Europe

Work & Swim program

Career development opportunities

Job summary

Finom is seeking a RAM to own and grow a book of European SME clients, driving revenue and adoption within first 90 days after activation. You’ll proactively manage your portfolio, identify upsell opportunities, and build relationships with decision-makers to minimize churn.

You will analyze client needs, position Finom’s product suite, and collaborate with onboarding, product and support teams to deliver on promises and maximize value.

Qualifications

• At least 2 years of account management experience in fintech or B2B SaaS.
• At least 1 year of outbound or business development experience.
• Languages: fluent English, plus French at Native Level.
• Hungry: you want to win, and you push for results without being chased.
• Commercially sharp: you think in terms of revenue per account, expansion potential and portfolio mix, not just satisfaction scores.
• Data-driven: you use data to make decisions, whether that’s spotting a usage drop before it becomes a churn risk or finding the right moment for a plan-upgrade conversation.
• Comfortable in a fast-moving scale-up where the playbook is still being written in places.
• Confident communicator: you can run a QBR, push back when needed and elevate the right things.
• Proficient in Salesforce, Google Workspace and Slack. Experience with Modjo or a similar call tool is a bonus.

Responsibilities

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth from it.
• Prioritise well: not all clients deliver the same value, so qualify quickly and accurately, then prioritise accordingly.
• Proactively engage your book through outreach and check-ins, rather than just reacting to inbound requests.
• Identify and execute upsell and cross-sell opportunities across Finom’s product suite (plans, card spend, invoicing, credit).
• Build genuine relationships with decision-makers and be the person they call when something needs sorting.
• Use account data, usage signals and portfolio trends to inform your outreach priorities and commercial conversations. Gut feel is a start, but data is what makes it repeatable.
• Monitor account health signals and step in early on at-risk accounts before churn becomes likely.
• Maintain a clean pipeline and activity tracking in Salesforce – no black holes.
• Use Modjo, our AI call intelligence tool, to sharpen your performance and share learnings with the team.
• Work closely with onboarding, product and support to make sure clients get what was promised.

Skills

Account management

Fintech / B2B SaaS experience

Outbound / business development

Data-driven decision making

Revenue growth mindset

Strong communicator

Commercial mindset

English language

French language

Tools

Salesforce

Google Workspace

Slack

Modjo

Job description

Finom is seeking a RAM to own and grow a book of European SME clients, driving revenue and adoption within first 90 days after activation. You’ll proactively manage your portfolio, identify upsell opportunities, and build relationships with decision-makers to minimize churn.

You will analyze client needs, position Finom’s product suite, and collaborate with onboarding, product and support teams to deliver on promises and maximize value.