EMEA Ramp-Up Account Manager – Growth & Upsell

Finom; Madrid; On-site; EUR 45,000 - 65,000; Full time

Job summary

Finom is seeking a high-energy RAM to own and grow a portfolio of high-value SME clients across European markets. You will drive revenue through proactive outreach, upsell opportunities, and strong client relationships, with a focus on adoption and churn reduction.

In this role, you will leverage Salesforce and Modjo to maintain pipeline health, collaborate with onboarding, product and support teams, and use data-driven insights to prioritize high-impact opportunities.

Qualifications

• At least 2 years of account management experience in fintech or B2B SaaS.
• Proficient in Salesforce, Google Workspace and Slack. Bonus for Modjo or similar call tool.
• At least 1 year of outbound or business development experience.
• Fluent English, German at native level.

Responsibilities

• Own a portfolio of high-value SME clients across European markets and drive sustainable revenue growth.
• Proactively engage your book through outreach and check-ins, not just inbound requests.
• Identify and execute upsell and cross-sell opportunities across Finom’s product suite.
• Maintain a clean pipeline and activity tracking in Salesforce.
• Use data signals and portfolio trends to inform outreach priorities and commercial conversations.

Skills

Fluent English

German (native level)

QBR facilitation

Data-driven decisions

Tools

Salesforce

Google Workspace

Slack

Modjo

Job description

Finom is seeking a high-energy RAM to own and grow a portfolio of high-value SME clients across European markets. You will drive revenue through proactive outreach, upsell opportunities, and strong client relationships, with a focus on adoption and churn reduction.

In this role, you will leverage Salesforce and Modjo to maintain pipeline health, collaborate with onboarding, product and support teams, and use data-driven insights to prioritize high-impact opportunities.