Head of Account Management — EU B2B SaaS (Stock Options)

Finom; España; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Stock options

Work in EU with remote/hybrid model

Work & Swim program in Cyprus

Job summary

Finom is building a brand-new Existing Business team. You will own end-to-end leadership of a group of Junior Account Managers handling 1,000 mid-tier clients, driving revenue growth and churn reduction with data-driven triggers and proactive outreach.

You will mentor and scale 6+ reps, recruit and onboard talent, and relentlessly optimize processes, CRM hygiene, and AI-enabled workflows across Europe in a hybrid remote setup.

Qualifications

• 2+ years as sole direct manager of 6+ direct reports.
• Experience managing AMs or SDRs/BDRs in high-call-volume settings.
• Commitment to coaching and career development for the team.
• Proactive problem-solver with a focus on outcomes.
• Strategic, revenue-focused thinking beyond standard playbooks.
• Native level German or Italian, fluent English.

Responsibilities

• Own quarterly team KPIs centered on net revenue retention, expansion upsells, and churn reduction.
• Establish a high-output rhythm across high-call-volume workflows using data-driven triggers.
• Lead future hiring, onboarding, and continuous development of Junior Account Managers.
• Foster a people-first culture with coaching, call reviews, mentoring, and growth pathways.
• Set transparent performance standards and drive a growth-oriented, revenue-hunting mindset.
• Own and optimize team flows, Salesforce execution, and CRM hygiene; adopt AI tools.

Skills

Leadership

High-volume cadence

People-first mindset

Diligence & accountability

Commercial rigor

Language skills: German/Italian & EN

Tools

Salesforce

AI enablement tools

Gong

Modjo

Job description

Finom is building a brand-new Existing Business team. You will own end-to-end leadership of a group of Junior Account Managers handling 1,000 mid-tier clients, driving revenue growth and churn reduction with data-driven triggers and proactive outreach.

You will mentor and scale 6+ reps, recruit and onboard talent, and relentlessly optimize processes, CRM hygiene, and AI-enabled workflows across Europe in a hybrid remote setup.