Enterprise Service Cloud AE: AI-Powered Growth & Upsell

Enboarder

Barcelona

On-site

EUR 90,000 - 130,000

Full time

5 days ago
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Job summary

Salesforce is seeking an experienced enterprise sales professional to lead growth for the Agentforce Service platform in Spain, focusing on Agentforce Voice, Digital Engagement, and Service. You will engage with customers to drive value and work with autonomous agents and human agents to demonstrate faster resolutions and higher satisfaction.

In this role, you will build account plans, uncover business objectives, and present compelling value propositions to executive stakeholders, enabling

Qualifications

  • Quota-carrying, technology solution-based direct sales experience.
  • Proven experience selling Contact Center, ITSM, HR Service software.
  • Strong discovery and solutioning skills with upsell planning.
  • Confident communicator across written, verbal, and presentation formats.

Responsibilities

  • Build and execute account plans to retain and grow ACV with existing customers, focused on upsell and cross-sell opportunities.
  • Run discovery to uncover customers' current processes, objectives, and goals, translating them into use cases and value hypotheses.
  • Craft and present compelling value propositions across the Agentforce and Service Cloud stack.
  • Align account teams and partner ecosystems to move deals forward and support long-term customer success.

Skills

Quota-carrying sales
Direct enterprise sales
Discovery & solutioning
Strong communication

Tools

Slack
Google Slides
Zoom

Job description

Salesforce is seeking an experienced enterprise sales professional to lead growth for the Agentforce Service platform in Spain, focusing on Agentforce Voice, Digital Engagement, and Service. You will engage with customers to drive value and work with autonomous agents and human agents to demonstrate faster resolutions and higher satisfaction.

In this role, you will build account plans, uncover business objectives, and present compelling value propositions to executive stakeholders, enabling

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