AI-Driven Service Account Executive

415 salesforce Systems Spain, S.L.; Barcelona; On-site; EUR 90,000 - 150,000; Full time

Job summary

Salesforce is seeking a high-impact sales professional to drive adoption of Agentforce Service across multiple industries. You will manage key accounts, articulate a clear value proposition, and collaborate with product, services, and partnerships to accelerate growth and customer success.

Primary focus areas include Contact Center, ITSM, and HR Service capabilities, with emphasis on upsell and cross-sell within large enterprise customers.

Qualifications

• Demonstrated success in quota-carrying, technology solution-based direct sales.
• Proven experience selling Contact Center, ITSM, HR Service, or Service Engagement software.
• Strong discovery and solutioning skills to build account plans around upsell growth.

Responsibilities

• Build and execute account plans to retain and grow Annual Contract Value (ACV).
• Run discovery to uncover customers' processes and objectives and translate into use cases.
• Craft compelling value propositions across the Agentforce and Service Cloud stack.
• Align account teams and ecosystems to advance deals and ensure long-term success.

Skills

Quota-carrying sales

Tech solution selling

Enterprise software sales

Discovery and account planning

Tools

Slack

Google Slides

Zoom

Job description

Salesforce is seeking a high-impact sales professional to drive adoption of Agentforce Service across multiple industries. You will manage key accounts, articulate a clear value proposition, and collaborate with product, services, and partnerships to accelerate growth and customer success.

Primary focus areas include Contact Center, ITSM, and HR Service capabilities, with emphasis on upsell and cross-sell within large enterprise customers.