Enterprise Client Success Manager - Remote + Commission

Inbenta; Barcelona; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Generous plan commissions

Permanent contract

Hybrid work model

Job summary

Inbenta is seeking a Client Success Manager to own and grow a diverse portfolio across Europe. You will be a trusted advisor, driving customer success, renewals, and expansion revenue while aligning Inbenta’s AI-driven solutions with business objectives.

You will manage relationships with enterprise and mid-market customers, coordinate cross-functional teams, and influence strategic outcomes. The role requires strong commercial acumen and multilingual collaboration in a fast-paced, international

Qualifications

• Bachelor’s degree in Business, Engineering, CS, or related field.
• 5+ years in SaaS/tech customer-facing role with commercial responsibility.
• Proven renewals and expansion experience in B2B.
• Experience with enterprise or mid-market clients.
• Familiarity with AI-driven technologies (AI, ML, NLP, APIs, SDKs).
• English required; French native preferred.

Responsibilities

• Own and manage a portfolio of customer accounts across multiple European markets.
• Build trust-based relationships with customer stakeholders.
• Drive adoption, measure value, and ongoing engagement.
• Lead QBRs and success planning sessions.
• Coordinate cross-functional teams to ensure delivery.
• Manage renewals and expansion opportunities.
• Provide Feedback to Product and Delivery teams as Voice of the Customer.

Skills

English

French (native preferred)

CRM management

Account management

Stakeholder management

Education

Bachelor's degree in Business, Engineering, CS, or related field

Tools

Salesforce

LinkedIn Sales Navigator

ZoomInfo

MS Applications/Teams

Job description

Inbenta is seeking a Client Success Manager to own and grow a diverse portfolio across Europe. You will be a trusted advisor, driving customer success, renewals, and expansion revenue while aligning Inbenta’s AI-driven solutions with business objectives.

You will manage relationships with enterprise and mid-market customers, coordinate cross-functional teams, and influence strategic outcomes. The role requires strong commercial acumen and multilingual collaboration in a fast-paced, international