EMEA Solutions Engineering Lead: Strategy, Delivery & Growth

Criteo; Barcelona; Hybride; EUR 90 000 - 150 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Career development

Health benefits

Diversity & inclusion

Equity (role dependent)

Résumé du poste

Criteo, the Commerce Intelligence Platform, seeks a Solutions Engineering Manager EMEA to lead a regional team responsible for design, implementations, launches, optimization, and technical problem-solving across our solutions. You will partner with Sales, Account Strategy, Operations, Product, and other Global teams to deliver strong client outcomes.

You will lead hiring, onboarding, and performance management, set priorities, and drive execution to shorten delivery times and improve service

Qualifications

• 8+ years of experience in technical solutions, technical support, solutions engineering, or a related client-facing technical role.
• Previous experience leading or managing a team, with clear examples of coaching, hiring, onboarding, and performance management.
• Strong technical foundation in web technologies, including JavaScript and HTML, plus working knowledge of APIs, SQL, and at least one programming language such as Python or NodeJS.
• Strong project and stakeholder management skills. You can prioritize across multiple demands, make sound decisions under pressure, and keep teams aligned.
• Strong communication skills, including the ability to explain technical topics clearly to non-technical audiences and senior stakeholders.
• Experience working cross-functionally with commercial, product, engineering, and operations teams. You build relationships easily and influence without formal authority.
• Good understanding of digital advertising technology, e-commerce, and client implementation workflows.
• Comfortable leading through change, improving processes, and raising the bar on execution.
• Fluent in English, both written and spoken. Experience managing distributed teams or working across countries and time zones is a plus.

Responsabilités

• Lead and develop the Solutions Engineering team across EMEA. Set clear priorities, support day-to-day execution, and maintain a high bar for quality and delivery.
• Own the team strategy and OKRs, translating business priorities into a clear operating approach, defining focus areas, and adjusting scope as products, service levels, and account complexity evolve across the region.
• Own hiring, onboarding, capability development, and performance management for the team. Run regular 1:1s, team meetings, QBRs, give clear feedback, and support career growth.
• Organize team assignments based on business priorities, team capacity, skills, tenure, and scope. Make sure the team has the tools and training needed to deliver well.
• Oversee technical support for new and existing clients across EMEA, including integrations, custom solutions, consultancy, troubleshooting, optimization, and product rollouts for the topics of specialization covered by the team.
• Support the team on complex client situations, escalations, and high-impact launches. Help set direction when trade-offs are needed and keep execution moving.
• Ensure the team provides strong technical recommendations that help clients adopt solutions effectively and improve business results.
• Help the team identify, structure, and solve complex technical issues. Encourage the team to connect with Product, Technical Support, and Engineering teams to drive resolution.
• Support market-specific needs, pilots, and new product adoption across EMEA, while keeping an eye on scale and operational discipline.
• Partner closely with Sales, Account Strategy, Operations, Product, Technical Support, and peer leaders to align on priorities and unblock execution.
• Report team activity, risks, performance, and business impact regularly to your manager.

Connaissances

JavaScript

HTML

APIs

SQL

Python

NodeJS

English

Description du poste

Criteo, the Commerce Intelligence Platform, seeks a Solutions Engineering Manager EMEA to lead a regional team responsible for design, implementations, launches, optimization, and technical problem-solving across our solutions. You will partner with Sales, Account Strategy, Operations, Product, and other Global teams to deliver strong client outcomes.

You will lead hiring, onboarding, and performance management, set priorities, and drive execution to shorten delivery times and improve service