EMEA Account Director: Strategic Client Solutions (Remote)

McGaw

Barcelona

A distancia

EUR 71.000 - 132.000

Jornada completa

Hace 9 días
Generador de candidaturas

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Ventajas ofrecidas por este puesto de trabajo

Flexible PTO
Flexible hours
Remote work
Per diem for premium health coverage
Maternity and paternity leave
Retirement contribution
Company laptop and setup

Descripción de la vacante

McGaw.io is seeking an Account Director, Client Solutions (EMEA) to own a portfolio of client relationships, set strategy, and ensure profitable growth across Europe and beyond. You will deliver growth through strategic consulting, pre-sales discovery, and close collaboration with sales and delivery teams.

Responsibilities include executive relationship management, roadmap development, and driving retention and expansion.

Formación

  • Fully fluent in English; working language of the company.
  • Multilingual with professional proficiency in English plus German, French, Spanish, or Italian.
  • 10+ years in consulting, agency, or professional services with at least 5 owning senior client relationships with revenue impact.
  • Understand the full marketing lifecycle: demand generation, nurturing, acquisition, retention, and growth.
  • Understand martech stacks: ads to CDPs to marketing engagement platforms, CRM, and analytics.
  • Advise on systems selection and integration; identify and challenge weak technical answers when needed.
  • Advanced understanding of marketing and growth analytics, attribution, and data-driven optimization.
  • Proven track record of retaining and expanding accounts with measurable results.
  • Pre-sales experience: discovery, scoping, writing proposals, presenting to executive buyers.
  • Scope and price technical work profitably and understand European procurement dynamics.

Responsabilidades

  • Own executive-level client relationships; be the primary client contact.
  • Lead cadence: biweekly client meetings, monthly roadmap reviews, quarterly business reviews.
  • Keep clients informed about budgets and timelines; avoid surprises.
  • Identify revenue leaks across acquisition, conversion, and retention; map problems to metrics.
  • Build and defend growth roadmaps with the client; drive strategic initiatives.
  • Do strategic hands-on work: KPI definitions, funnel and cohort analyses, lifecycle design.
  • Delegate work to architects and engineers with clear specifications; ensure delivery.
  • Manage projects, not just builds; monitor risks, timelines, and dependencies.
  • Run pre-sales discovery, qualify opportunities, and craft compelling proposals.
  • Own retention and expansion; drive renewal, expansion, and profitability.

Conocimientos

Fluent English
Multilingual
Consulting experience
Revenue operations knowledge
Marketing analytics

Herramientas

Segment
Hightouch
RudderStack
Amplitude
Mixpanel
GA4
Braze
HubSpot
Marketo
Iterable
Snowflake
BigQuery
dbt
Google Tag Manager
Salesforce

Descripción del empleo

McGaw.io is seeking an Account Director, Client Solutions (EMEA) to own a portfolio of client relationships, set strategy, and ensure profitable growth across Europe and beyond. You will deliver growth through strategic consulting, pre-sales discovery, and close collaboration with sales and delivery teams.

Responsibilities include executive relationship management, roadmap development, and driving retention and expansion.

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