Growth-Focused CSM — Retail Media & Insights

Criteo; Barcelona; Hybrid; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Health benefits

Mental health support

Job summary

Criteo is seeking a Customer Success Manager to drive day-to-day performance of retail media partnerships. You will work with Demand, Analytics, Solutions, and Technical teams to ensure successful adoption of Criteo solutions and measurable growth.

Responsibilities include executing retailer strategies, tracking KPIs, providing insights, and supporting campaigns across Sponsored Products, Onsite Display, and Offsite solutions. English fluency required; optional European languages are a plus.

Qualifications

• Experience in customer success, account management or partnerships within retail media, ad tech or digital advertising.
• Strong analytical mindset with the ability to translate data into actionable insights.
• Excellent stakeholder management and communication skills.

Responsibilities

• Execute retailer strategy and annual plan with the market Lead.
• Track and deliver against key partnership KPIs and monitor revenue pacing.
• Provide regular retailer and internal updates on performance, risks, wins and opportunities.
• Create analyses to surface actionable insights, growth opportunities and risks.
• Respond to analytics requests within SLA and update retailer docs and calendars.
• Support with Quarterly Business Reviews and coordinate internal stakeholders.

Job description

Criteo is seeking a Customer Success Manager to drive day-to-day performance of retail media partnerships. You will work with Demand, Analytics, Solutions, and Technical teams to ensure successful adoption of Criteo solutions and measurable growth.

Responsibilities include executing retailer strategies, tracking KPIs, providing insights, and supporting campaigns across Sponsored Products, Onsite Display, and Offsite solutions. English fluency required; optional European languages are a plus.