Dutch-Speaking Support Specialist - Relocation to Sofia

Mercier Consultancy Group

España

Presencial

EUR 17.000 - 26.000

Jornada completa

Hace 4 días

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Ventajas ofrecidas por este puesto de trabajo

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

Vibrant multicultural work environment

Descripción de la vacante

Mercier Consultancy Group is seeking a Dutch Speaking Customer Support Specialist to join our Sofia-based team. This role requires native or fluent Dutch and strong English, with on-site relocation to Bulgaria.

You will provide high-quality omnichannel support to Dutch-speaking clients and collaborate with international teams to optimize workflows. We offer fully paid training, relocation assistance, health insurance, and a monthly salary with performance bonuses within a vibrant, multicultural

Formación

Native or fluent Dutch (spoken and written) is mandatory.
Strong proficiency in English for global collaboration.
Experience in customer support or service roles is desirable.
Willingness to relocate on-site to Sofia, Bulgaria.

Responsabilidades

Deliver exceptional omnichannel support to Dutch-speaking clients, maintaining high standards.
Resolve complex inquiries and technical issues through effective communication and problem-solving.
Maintain detailed records of all customer interactions in the company database.
Collaborate with international teams to optimize workflows and enhance customer experience.
Stay updated on product knowledge and service policies to provide accurate information.
Meet and exceed individual and team performance targets.