Dutch-Speaking Customer Support Agent – iGaming (Barcelona)

OneCasino; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Private health insurance

Weekly breakfast

Social events

Relocation package

Descripción de la vacante

An online gaming company based in Barcelona is seeking a Customer Support Agent (Dutch Speaking) to provide high-quality assistance to customers via live chat and email. Candidates should have a strong customer support background, be native in Dutch, and possess excellent communication skills. The role includes resolving inquiries, assisting with account verification, and improving the player experience.

Formación

• Hold a proven background in a customer support role, ideally within the iGaming environment.
• Native level of Dutch with a good level of English.
• Exceptional communication skills, both written and verbal.

Responsabilidades

• Respond promptly and professionally to customer inquiries via live chat and email.
• Provide accurate information and support to players regarding games, promotions, accounts, and technical issues.
• Resolve customer complaints and issues efficiently.

Conocimientos

Customer support background

Native Dutch

Good level of English

Exceptional communication skills

Attention to detail

Problem solving

Ability to work under pressure

Descripción del empleo

An online gaming company based in Barcelona is seeking a Customer Support Agent (Dutch Speaking) to provide high-quality assistance to customers via live chat and email. Candidates should have a strong customer support background, be native in Dutch, and possess excellent communication skills. The role includes resolving inquiries, assisting with account verification, and improving the player experience.