Dutch Speaker: Inbound Customer Support - Barcelona

PURE CUISINE; Bellprat; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discount portal

Private health insurance discount

Sea view office

Career growth

Descripción de la vacante

Konecta in Barcelona is seeking a native or bilingual Dutch speaker to join the inbound customer support team. You will handle customer contacts by phone or email, providing professional assistance in a fast-paced call center.

Ideal candidates are fluent in Dutch, possess strong communication skills, and are comfortable with data entry and policy adherence. This role offers on-site work from Barcelona with opportunities for growth within the organization.

Formación

• Native or bilingual Dutch speaker.
• Available to work from our offices in Barcelona.
• Strong communication skills and computer proficiency.
• Passion for delivering outstanding customer service.
• A proactive, solution-oriented attitude with the ability to thrive in a fast-paced environment.

Responsabilidades

• Handle inbound customer contacts by phone or email
• Provide professional and efficient customer support in a call centre environment.
• Understand customer needs and provide accurate information following procedures and guidelines.
• Resolve customer inquiries and escape complex cases when necessary.
• Complete tasks such as case follow-up, data entry, and request processing.
• Follow company policies, quality standards, and data protection rules.

Conocimientos

Dutch language

Communication skills

Computer proficiency

Proactive attitude

Descripción del empleo

Konecta in Barcelona is seeking a native or bilingual Dutch speaker to join the inbound customer support team. You will handle customer contacts by phone or email, providing professional assistance in a fast-paced call center.

Ideal candidates are fluent in Dutch, possess strong communication skills, and are comfortable with data entry and policy adherence. This role offers on-site work from Barcelona with opportunities for growth within the organization.