Dutch-Speaking Customer Care Specialist — Greece

WW Talents; Valencia; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Bonuses

Transportation support

Comprehensive training

Career development

International environment

Well-being support

Job summary

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams. Positions are on-site in Athens or Thessaloniki, Greece, with a salary of €1,300 gross/month plus bonuses and a full relocation package. Working schedule is Monday–Friday with possible weekend shifts.

Legal right to work in Greece required; visa sponsorship not available. Responsibilities include handling inquiries via phone, email and chat, providing professional support, troubleshooting issues, and

Qualifications

• Dutch proficiency at C1 level, written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Skills

Dutch (C1)

English (B2–C1)

Customer service

Communication

Problem solving

Multitasking

Active listening

Tools

CRM platforms

Job description

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams. Positions are on-site in Athens or Thessaloniki, Greece, with a salary of €1,300 gross/month plus bonuses and a full relocation package. Working schedule is Monday–Friday with possible weekend shifts.

Legal right to work in Greece required; visa sponsorship not available. Responsibilities include handling inquiries via phone, email and chat, providing professional support, troubleshooting issues, and