Dutch-Speaking Customer Care Advisor - Athens/Thessaloniki

WW Talents; Islas Baleares; Presencial; EUR 15.000 - 17.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Relocation package

Bonuses

Training & onboarding

Career development

International team

Wellbeing support

Descripción de la vacante

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams on-site in Athens or Thessaloniki, Greece. You will handle inquiries via phone, email, and chat, provide professional support, and troubleshoot issues across products and services.

A relocation package is provided, including accommodation, airport pickup, flight ticket, and real estate fees. Requirements include Dutch at C1 and English at B2–C1, strong communication, problem-solving, and multitasking skills.

Formación

• Dutch language at C1 level, written and spoken.
• English language at B2–C1 level depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.

Responsabilidades

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Conocimientos

Dutch proficiency

English proficiency

Communication

Problem solving

Multitasking

Herramientas

CRM systems

Descripción del empleo

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams on-site in Athens or Thessaloniki, Greece. You will handle inquiries via phone, email, and chat, provide professional support, and troubleshoot issues across products and services.

A relocation package is provided, including accommodation, airport pickup, flight ticket, and real estate fees. Requirements include Dutch at C1 and English at B2–C1, strong communication, problem-solving, and multitasking skills.