Dutch-Speaking Customer Care Advisor

WW Talents; Málaga; On-site; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Salary €1,300–€1,500 gross/mo

Relocation package

Bonuses on projects

Hotel accommodation

Training and onboarding

Job summary

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role is on-site with a relocation package including hotel accommodation, airport pickup, flight ticket, and real estate agency fee. Salary ranges from €1,300 to €1,500 gross per month, with project-based bonuses.

Monday–Friday shifts with occasional weekend work. Applicants must have legal right to work in Greece; visa sponsorship is not available.

Qualifications

• Dutch proficiency at C1 level, written and spoken.
• English proficiency at B2–C1 level, depending on project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable with computers, CRM systems and multiple digital tools.

Responsibilities

• Handle customer inquiries via phone, email and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment or technical issues.
• Assist with deliveries, repairs, replacements, refunds and claims.
• Explain product and service information clearly to customers.
• Manage interactions and case information using CRM systems and internal tools.
• Escalate complex issues and follow up until resolution.
• Maintain documentation and meet quality and performance targets.

Skills

Dutch

English

Communication

Problem solving

Customer focus

Tools

CRM systems

Job description

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role is on-site with a relocation package including hotel accommodation, airport pickup, flight ticket, and real estate agency fee. Salary ranges from €1,300 to €1,500 gross per month, with project-based bonuses.

Monday–Friday shifts with occasional weekend work. Applicants must have legal right to work in Greece; visa sponsorship is not available.