Dutch-Speaking Customer Care Pro — On-site in Greece

WW Talents; Madrid; Sur place; EUR 15 000 - 17 000; Plein temps

Avantages offerts par ce poste

Relocation package

On-site work in Greece

Training and onboarding

Multinational environment

Résumé du poste

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role covers customer service, after-sales support, and technical assistance on-site, with specialized language requirements and a relocation package for eligible projects.

The position offers a salary range of €1,300–€1,500 gross per month, with bonuses and comprehensive relocation assistance, including hotel accommodation for four weeks, airport pickup, flight, and

Qualifications

• Dutch proficiency at C1 level, both written and spoken.
• English proficiency at B2–C1 level, depending on the project.
• Strong communication and active listening skills.
• Good problem-solving and multitasking abilities.
• Customer-focused and solution-oriented approach.
• Comfortable working with computers, CRM systems, and multiple digital tools.

Responsabilités

• Handle customer inquiries via phone, email, and chat.
• Provide accurate and professional customer support.
• Troubleshoot product, service, account, payment, or technical issues.
• Assist with deliveries, repairs, replacements, refunds, and claims.
• Explain product and service information clearly to customers.
• Manage customer interactions and case information using CRM systems and internal tools.
• Escalate complex issues when necessary and follow up until resolution.
• Maintain accurate documentation and meet quality and performance targets.

Connaissances

Dutch proficiency

English proficiency

Communication skills

Problem solving

Multitasking

Customer-focused

Outils

CRM systems

Description du poste

WW Talents is seeking Dutch-speaking Customer Support Agents to join international teams in Athens or Thessaloniki, Greece. The role covers customer service, after-sales support, and technical assistance on-site, with specialized language requirements and a relocation package for eligible projects.

The position offers a salary range of €1,300–€1,500 gross per month, with bonuses and comprehensive relocation assistance, including hotel accommodation for four weeks, airport pickup, flight, and