Digital Customer Success & Growth Specialist

Technogym S.p.A.; País Vasco; Híbrido; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

Technogym S.p.A. is seeking a Customer Success & Digital Account to drive growth and adoption of its Digital portfolio. The role focuses on maximizing customer satisfaction, engagement, and retention through trusted advisory support for customers and internal teams.

The position combines office-based work with regular on-site visits, training delivery, and ongoing customer relationship development across Technogym's digital ecosystem.

Formación

• Experience in account management and solution selling is ideal.
• Strong relationship management and strategic thinking skills are required.
• Interest or experience in the fitness or digital solutions space is a plus.

Responsabilidades

• Drive growth and adoption of Technogym's Digital portfolio.
• Act as trusted advisor to customers and internal stakeholders.
• Lead onboarding, implementation, and training for digital products.
• Develop customer success stories and best practices for value delivery.
• Organize webinars and events to promote the digital ecosystem.
• Manage forecasts and pipeline with a proactive approach.
• Provide feedback on market trends, products, and pricing.

Conocimientos

Account management

Solution selling

Strategic thinking

Relationship skills

Digital portfolio knowledge

Herramientas

CRM software

Descripción del empleo

Technogym S.p.A. is seeking a Customer Success & Digital Account to drive growth and adoption of its Digital portfolio. The role focuses on maximizing customer satisfaction, engagement, and retention through trusted advisory support for customers and internal teams.

The position combines office-based work with regular on-site visits, training delivery, and ongoing customer relationship development across Technogym's digital ecosystem.