Hybrid Digital Customer Success & Growth Advisor

Technogym S.p.A.; Valencia; Híbrido; EUR 42.000 - 60.000; Jornada completa

Descripción de la vacante

Technogym S.p.A. seeks a Customer Success & Digital Account to drive adoption of our Digital portfolio, maximize satisfaction and retention.

The role blends on-site customer visits with hybrid office work, supporting both sales and implementation of digital solutions to grow revenue and long‑term success. You will act as a trusted advisor to customers and internal teams, leading onboarding, training, and value realization.

Formación

• Strong relationship skills and international approach desirable.

Responsabilidades

• Drive growth and adoption of Technogym's Digital portfolio, maximizing customer satisfaction, engagement, and retention.
• Act as a trusted advisor for customers and internal stakeholders, supporting commercial development and successful implementation of digital solutions.
• Lead onboarding, implementation, and training activities to ensure successful adoption of digital products.
• Develop customer success stories and best practices to demonstrate value of digital solutions for member attraction and retention.
• Organize webinars, workshops, and educational events to promote Technogym's digital ecosystem.
• Monitor market trends, competitors, products, and pricing to provide insights.

Descripción del empleo

Technogym S.p.A. seeks a Customer Success & Digital Account to drive adoption of our Digital portfolio, maximize satisfaction and retention.

The role blends on-site customer visits with hybrid office work, supporting both sales and implementation of digital solutions to grow revenue and long‑term success. You will act as a trusted advisor to customers and internal teams, leading onboarding, training, and value realization.