Digital Customer Success & Accounts Lead

Technogym; Valencia; Híbrido; EUR 48.000 - 76.000; Jornada completa

Descripción de la vacante

Technogym in Spain is hiring a Customer Success & Digital Account to drive growth and adoption of our Digital portfolio, maximizing customer satisfaction and retention. You will act as a trusted advisor for customers and internal teams, supporting both commercial development and successful implementation of digital solutions, ensuring customers leverage the Digital Ecosystem.

This hybrid role combines office work with regular on-site visits to customers and operators to provide training and

Responsabilidades

• Drive the growth and adoption of Technogym's Digital portfolio, maximizing customer satisfaction, engagement and retention.
• Act as a trusted advisor for customers and internal stakeholders, supporting both commercial development and successful implementation of digital solutions.
• Ensure customers fully leverage the value of the Technogym Digital Ecosystem while contributing to revenue growth and long-term business success.
• Lead onboarding, training, and adoption activities for digital products with customers and operators.
• Collaborate with sales during pre-sales and sales activities, delivering product presentations and digital solution expertise.

Descripción del empleo

Technogym in Spain is hiring a Customer Success & Digital Account to drive growth and adoption of our Digital portfolio, maximizing customer satisfaction and retention. You will act as a trusted advisor for customers and internal teams, supporting both commercial development and successful implementation of digital solutions, ensuring customers leverage the Digital Ecosystem.

This hybrid role combines office work with regular on-site visits to customers and operators to provide training and