Deputy Hotel Manager: Lead Operations & Guest Experience

Barceló Gestión Hotelera, S.L.; España; On-site; EUR 42,000 - 54,000; Full time

Benefits offered by this job

Hotel discounts

Health insurance

Leisure discounts

Barceló Campus e-learning

Job summary

Barceló Group is seeking an experienced Assistant Hotel Manager or Junior Manager to oversee hotel operations across accommodation and F&B, ensuring quality and client satisfaction. You will coordinate department heads, participate in briefings, and assist in budget planning and revenue initiatives.

Fluency in English is required; additional languages are a plus. A Diploma in Tourism or Hotel Management is preferred, with a proven track record in its comprehensive management and customer

Qualifications

• Minimum 5 years experience as Assistant Hotel Manager or Junior Manager in a holiday product.
• Fluent in English; knowledge of additional languages is a plus (e.g., German, Italian).
• Academic Diploma in Tourism/Hotel Management or related field.
• Experience in hotel management, operations, and customer relations.
• Strong communication, commercial acumen, and problem-solving abilities.
• Teamwork and team development skills.

Responsibilities

• Execute the hotel management policy in all aspects, including acting as Director when needed.
• Organise, direct, coordinate, and supervise hotel operations in accommodation and F&B.
• Coordinate department heads and participate in briefings.
• Maintain quality levels aligned with objectives and client satisfaction.
• Assist in budget preparation and fortnightly forecasts with department collaboration.
• Contribute to marketing, revenue management, and e-commerce efforts.

Skills

Fluent English

Communication

Commercial skills

Analytical ability

Problem solving

Teamwork

Team management

Education

Diploma in Tourism/Hotel Management

Job description

Barceló Group is seeking an experienced Assistant Hotel Manager or Junior Manager to oversee hotel operations across accommodation and F&B, ensuring quality and client satisfaction. You will coordinate department heads, participate in briefings, and assist in budget planning and revenue initiatives.

Fluency in English is required; additional languages are a plus. A Diploma in Tourism or Hotel Management is preferred, with a proven track record in its comprehensive management and customer