Delivery Station Process Excellence Lead

Amazon Inc.; Valladolid; On-site; EUR 60,000 - 90,000; Full time

Job summary

Amazon Road Transport Spain, S.L.U. is seeking an Station Process Excellence Manager to drive process standardization on site and act as the link between station management and the PEx team.

You will help optimize delivery station operations and provide the team with the knowledge and tools to improve performance, solving complex problems with practical, actionable solutions. Based at the delivery station, you will work with shift patterns including nights, lead Operations Supervisors and

Qualifications

• Bachelor's degree or equivalent in Math, Engineering, Science or Business.
• Experience in supply chain, transportation, project management or management consulting.
• Experience with project management.
• Experience using Excel and data analysis.
• Experience working with multiple groups of stakeholders.
• Spanish and English fluency at C1 or above.

Responsibilities

• Act as first point of contact for station management on process improvements and benchmarking.
• Monitor logistics and delivery success using station and road performance indicators; set action plans.
• Drive order execution improvements to boost customer satisfaction.
• Support audit initiatives and deploy process standard implementations with stakeholders.
• Ensure station management understands benchmark rates and training in technical configurations for reporting and productivity.
• Lead day-to-day management during peak times, overseeing supervisors and delivery service providers.

Skills

Excel

Data analysis

Project management

Stakeholder management

Bilingual (Spanish/English)

Education

Bachelor's degree in Math, Engineering, Science or Business

Tools

SQL

Analytic tools

Job description

Amazon Road Transport Spain, S.L.U. is seeking an Station Process Excellence Manager to drive process standardization on site and act as the link between station management and the PEx team.

You will help optimize delivery station operations and provide the team with the knowledge and tools to improve performance, solving complex problems with practical, actionable solutions. Based at the delivery station, you will work with shift patterns including nights, lead Operations Supervisors and