Danish-speaking Customer Support Advisor for big iGaming client in Malta

Next Job Abroad; Málaga; Vor Ort; EUR 34.000 - 42.000; Vollzeit

Benefits dieser Stelle

Six weeks company accommodation

Weekly accommodation allowance €200

Flight allowance €100 monthly for 6 mo

Zusammenfassung

Next Job Abroad is recruiting Danish-speaking Customer Service Advisors for a leading online gambling brand in Malta. You’ll assist customers with betting, payments and account queries via Live Chat, email and phone, delivering friendly, solutions-driven service.

This full-time role requires fluent Danish and English, a passion for service, calm under pressure and good computer literacy. You’ll work a varied schedule including evenings, weekends and holidays.

Qualifikationen

• Native or fluent Danish with strong written and spoken English.
• Passion for delivering exceptional customer service.
• Calm under pressure with strong multitasking and problem-solving skills.
• Good computer literacy; experience with CRM systems is a plus.
• Previous fast-paced customer service experience is beneficial.

Aufgaben

• Assist customers with betting, payments and account queries via Live Chat, email and phone.
• Provide solutions, guidance and a world-class customer experience every time.
• Represent the brand in a friendly, professional manner across channels.

Jobbeschreibung

Start your next adventure under the Maltese sun

Imagine living on a beautiful Mediterranean island where every weekend feels like a mini holiday — surrounded by turquoise water, lively restaurants, and over 300 days of sunshine a year. Malta isn't just a place to work — it's a lifestyle. With its international community, vibrant culture, and laid-back coastal vibe, it's no wonder so many people come here for a job and end up calling it home.

About The Role

Our client, one of the world's most loved online gambling brands, is on the lookout for Danish-speaking Customer Service Advisors who thrive in a fast-paced environment and enjoy turning every customer interaction into a positive experience.

You'll be the friendly voice and helping hand for customers worldwide — assisting with betting, payments, and account queries via Live Chat, email, and phone. Your role will be all about providing solutions, guidance, and a world-class experience every time.

This is a full‑time position for someone adaptable, motivated, and ready to work in sync with the sporting calendar. Expect a varied schedule — evenings, weekends, and public holidays — but also the satisfaction of being part of something exciting and dynamic.

Requirements

• Native or fluent Danish, plus solid English communication skills (both written and verbal)
• A passion for delivering exceptional customer service
• Calmness under pressure and the ability to multitask like a pro
• Problem‑solving initiative and eagerness to take ownership
• Openness to feedback and personal development
• Strong computer literacy (experience with CRM systems is a plus)
• Previous experience in a fast‑paced customer service environment is beneficial

Benefits

Aside from a competitive base salary, our client offers an impressive range of perks designed to make your life in Malta even better:

• Base starting salary: €33.600 annually
• Performance bonus and career development opportunities
• Free gym access
• Comprehensive private health insurance
• Healthy office snacks to keep you energised
• Your birthday off — because celebrations matter!
• Regular social events and team activities to help you build lasting friendships on the island

Relocation package

• 6 weeks of paid company accommodation
• Allowance of €200 per week towards your accommodation for the remainder of your inital 26 weeks of service
• €100 added to the monthly salary for the first 6 months for flights to visit friends and family back home