Danish-Speaking Media Customer Service Rep (Onsite/Remote)

cnx; Benalmádena; Presencial; EUR 24.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Base salary + uncapped commission

Paid training and mentorship

Career growth opportunities

Friendly team in Benalmádena

Descripción de la vacante

Bonnier Publications in Benalmádena, Spain, is seeking a Danish-speaking Customer Service Representative for an on-site role in the media industry. You will manage inbound calls, assist with deliveries and payments, and craft proactive solutions to improve the customer experience.

The role emphasizes upselling, product knowledge, and strong communication with a friendly team. The position offers a base salary with uncapped commission, paid training, and mentorship in the first months, with

Formación

• Fluent in Danish and English (written and spoken).
• Experience in customer service and upselling.
• Willingness to work on-site in Benalmádena, Spain.

Responsabilidades

• Handle inbound customer calls and provide assistance with deliveries and payments.
• Offer tailored solutions and upsell where appropriate.
• Listen actively to customers to improve service quality.
• Be proactive and creative in helping customers and improving their experience.
• Collaborate with a small, supportive team to meet department goals.

Conocimientos

Danish language

Customer service

Upselling

Herramientas

CRM software

Descripción del empleo

Bonnier Publications in Benalmádena, Spain, is seeking a Danish-speaking Customer Service Representative for an on-site role in the media industry. You will manage inbound calls, assist with deliveries and payments, and craft proactive solutions to improve the customer experience.

The role emphasizes upselling, product knowledge, and strong communication with a friendly team. The position offers a base salary with uncapped commission, paid training, and mentorship in the first months, with