Technical Support Advisor (Danish-speaking) – On-site | Malaga, Spain

FH Collective - Academy; Málaga; Presencial; EUR 19 260 - 23 540; Tempo integral

Vantagens oferecidas por esta oferta de emprego

On-site in Malaga

International team

Full-time (39h/week)

Resumo da oferta

FH Collective - Academy in Málaga is seeking a Danish-speaking Technical Support Advisor to assist customers with TV and audiovisual products, ensuring a high-quality service experience.

You will provide support via phone, email, or chat, troubleshoot devices, and guide users step-by-step while coordinating with internal teams.

The role is full-time, on-site in Málaga, with an international team, a salary of €21,400 gross per year and a bonus of up to €1,800 gross per year.

Qualificações

• Native or C1+ level in Danish.
• Good level of English.
• Interest in technology and troubleshooting.
• Strong communication and problem-solving skills.
• Previous experience in customer or technical support is a plus.

Responsabilidades

• Provide technical support via phone, email, or chat.
• Troubleshoot TV and audiovisual device issues.
• Guide customers step-by-step to resolve problems.
• Ensure high customer satisfaction.
• Collaborate with internal teams when needed.

Conhecimentos

Danish (C1+)

English proficiency

Tech interest

Communication skills

Troubleshooting

Descrição da oferta de emprego

Are you a Danish speaker with a passion for technology? Join an international team in Malaga and grow your career in technical support within the audiovisual entertainment industry.

Role Overview

As a Technical Support Advisor, you will support customers with technical issues related to TV and audiovisual products, ensuring a smooth and high-quality service experience.

What You'll Do

• Provide technical support via phone, email, or chat
• Troubleshoot TV and audiovisual device issues
• Guide customers step-by-step to resolve problems
• Ensure high customer satisfaction
• Collaborate with internal teams when needed

Requirements

• Native or C1+ level in Danish
• Good level of English
• Interest in technology and troubleshooting
• Strong communication and problem-solving skills
• Previous experience in customer or technical support is a plus

What\'s Offered

• Salary: €21,400 gross/year
• Bonus: Up to €1,800 gross/year
• Full-time (39h/week, Monday–Friday 09:00–18:00)
• On-site in Malaga
• International work environment