Danish-speaking Customer Support Specialist

Cross Border Talents; Barcelona; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Cross Border Talents is seeking a Danish speaking Customer Service Representative in Barcelona to support the Danish market. This frontline role focuses on answering questions, solving issues, and ensuring customer satisfaction across interactions.

You will maintain accurate case notes, work within a collaborative team, and know when to escalate issues when necessary. Fluency in Danish and strong English are required.

Formación

• Fluent Danish and professional-level English.
• Right to work in Spain without sponsorship.
• EU work eligibility to support the Danish market.

Responsabilidades

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Conocimientos

Danish language

English language

EU work eligibility

Descripción del empleo

Cross Border Talents is seeking a Danish speaking Customer Service Representative in Barcelona to support the Danish market. This frontline role focuses on answering questions, solving issues, and ensuring customer satisfaction across interactions.

You will maintain accurate case notes, work within a collaborative team, and know when to escalate issues when necessary. Fluency in Danish and strong English are required.