Danish speaking Customer Service Representative for - Danish | Barc...

Cross Border Talents; Barcelona; Presencial; EUR 28.000 - 36.000; Jornada completa

Descripción de la vacante

Cross Border Talents is seeking a Danish speaking Customer Service Representative in Barcelona to support the Danish market. This frontline role focuses on answering questions, solving issues, and ensuring customer satisfaction across interactions.

You will maintain accurate case notes, work within a collaborative team, and know when to escalate issues when necessary. Fluency in Danish and strong English are required.

Formación

• Fluent Danish and professional-level English.
• Right to work in Spain without sponsorship.
• EU work eligibility to support the Danish market.

Responsabilidades

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Conocimientos

Danish language

English language

EU work eligibility

Descripción del empleo

We're working with an employer in Barcelona to fill a Danish speaking Customer Service Representative for position for their Danish market.

It's a front-line support role: fielding questions, solving problems, and making sure people leave the conversation satisfied.

Key Responsibilities:

• Resolve issues efficiently without cutting corners on quality
• Keep internal systems and case notes accurate and current
• Contribute to a supportive, collaborative team environment
• Recognize when something needs escalating versus resolving directly

Requirements:

• Right to work in the country without sponsorship required
• Eligible to work in the EU (citizenship, valid permit, or equivalent)
• Solid working English alongside your Danish
• Comfortable communicating in Danish at a professional level

We keep candidates updated at each stage rather than leaving you guessing after you apply.