Danish Customer Support Specialist — Barcelona

Cbtalents; Barcelona; Presencial; EUR 24.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Structured training and onboarding

Career development opportunities

International and multicultural work环境

Descripción de la vacante

Cbtalents in Barcelona, Spain, is seeking Customer Service Representatives to join an international team supporting a leading online travel platform. You will handle customer inquiries by phone, email, and chat, using Danish and English to ensure a positive booking journey.

The role offers structured training, career development, and an international, multicultural work environment. Previous customer service experience is welcomed but not required, and you will be part of a dynamic team

Formación

• Danish language at C1 level or higher.
• Strong English communication skills.
• Excellent communication and problem-solving abilities.
• Customer-focused mindset.
• Customer service experience is a plus but not required.

Responsabilidades

• Support customers via phone, email, and chat in Danish and English
• Assist with booking-related inquiries and account support
• Resolve customer concerns and provide effective solutions
• Escalate complex cases when required
• Deliver a professional and positive customer experience

Conocimientos

Danish

English

Communication

Problem solving

Customer focus

Descripción del empleo

Cbtalents in Barcelona, Spain, is seeking Customer Service Representatives to join an international team supporting a leading online travel platform. You will handle customer inquiries by phone, email, and chat, using Danish and English to ensure a positive booking journey.

The role offers structured training, career development, and an international, multicultural work environment. Previous customer service experience is welcomed but not required, and you will be part of a dynamic team