Customer Support Advisor (Norwegian) - Barcelona

cbtalents-37; Barcelona; Híbrido; EUR 20.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

27 vacation days

Initial training (3 weeks) + ongoingco

Descripción de la vacante

cbtalents-37 is seeking a Customer Support Advisor for a Norwegian-speaking audience in Barcelona. The role is hybrid, starting ASAP, and involves assisting travelers with accommodation bookings, payments, and inquiries while coordinating with providers.

You will join an international team, maintaining high service standards and following internal guidelines. The position offers a permanent path from a temporary contract and a modern centrally located Barcelona office.

Formación

• Norwegian language proficiency at C2 level.
• English language proficiency at C1 level.
• Strong communication and listening skills.
• Problem-solving mindset.
• Comfortable using basic PC tools (email, CRM, etc.).
• No prior experience required.
• Customer service experience is a plus.

Responsabilidades

• Support customers via email and phone.
• Help solve booking, payment, and service-related questions.
• Mediate between travellers and accommodation providers.
• Ensure a high level of customer satisfaction.
• Follow internal processes and guidelines.

Conocimientos

Norwegian (C2)

English (C1)

Communication

Problem solving

PC literacy

No experience

Descripción del empleo

Customer Support Advisor - Norwegian Speaker - Barcelona (Hybrid)

Location: Barcelona, Spain
Work Model: Hybrid
Start Date: ASAP

About the Role

Join an international customer support team and help travellers around the world with their accommodation needs.

You will act as the link between customers and providers, ensuring smooth communication and high-quality service across bookings, payments, and general inquiries.

What you'll do

• Support customers via email and phone
• Help solve booking, payment, and service-related questions
• Mediate between travellers and accommodation providers
• Ensure a high level of customer satisfaction
• Follow internal processes and guidelines

Requirements

• Norwegian: C2
• English: C1
• Good communication and listening skills
• Problem-solving mindset
• Comfortable using basic PC tools (email, CRM, etc.)
• No previous experience required
• Customer service experience is a plus (not mandatory)

Salary & Benefits

• €22,249 gross/year
• Hybrid work model
• Fixed schedule (rotating shifts between 09:00-20:00)
• 27 vacation days
• Initial training (3 weeks) + ongoing coaching
• Multicultural and international environment
• Modern office in Barcelona (well connected & central location)
• Temporary contract with possibility of permanent role

Interested?

Looking for your first international job or a fresh start in Barcelona?

No experience needed - just motivation, communication skills and a positive mindset.