Danish IT Support Agent — Cybersecurity Focus

AnyTech365; Marbella; Presencial; EUR 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Performance-based bonuses

100% paid training

Growth opportunities

Stable position

Positive work environment

Development plan

Resumo da oferta

AnyTech365 in Marbella is seeking a Danish-speaking technical support agent with a focus on cybersecurity and IT. You will handle calls, provide remote assistance, and deliver first-level support in a dynamic tech environment.

Ideal candidates hold a Bac. + Degree in Computer Science or IT, have at least 1 year of relevant experience, and are fluent in Danish and English. The company offers competitive pay, bonuses, paid training, growth opportunities, and a supportive workplace.

Qualificações

• Fluent Danish and English with excellent communication skills.
• At least 1 year of experience in a similar role.
• Degree in Computer Science or IT.
• Strong listening and service orientation.
• Diligent, punctual and proactive.

Responsabilidades

• Answer calls and provide remote assistance.
• Apply best practices to deliver first-level support and excellent customer service.
• Perform remote clean-ups as instructed.
• Resolve issues on the first call whenever possible.
• Record problems in the database.
• Demonstrate ability to grasp and retain dynamic information in the support context.
• Maintain a positive attitude and uphold high standards.

Conhecimentos

Danish language

Cybersecurity knowledge

IT support

Customer service

Formação académica

Bac. + Degree in Computer Science or IT

Descrição da oferta de emprego

AnyTech365 in Marbella is seeking a Danish-speaking technical support agent with a focus on cybersecurity and IT. You will handle calls, provide remote assistance, and deliver first-level support in a dynamic tech environment.

Ideal candidates hold a Bac. + Degree in Computer Science or IT, have at least 1 year of relevant experience, and are fluent in Danish and English. The company offers competitive pay, bonuses, paid training, growth opportunities, and a supportive workplace.