Danish Customer Service Agent (Entry Level)

RDN CONS; España; Remote; EUR 16,000 - 23,000; Full time

Benefits offered by this job

Relocation assistance

Remote work from Greece

Paid training

Health insurance

Career development

Job summary

RDN CONS is seeking Danish-speaking Customer Service Agents to join a fast-paced, international team. This entry-level role is remote but requires relocation to Greece under supported terms. You will handle inbound inquiries in Danish, maintain accurate records, and escalate when needed.

No prior customer service experience is required; comprehensive training is provided. Beyond salary, the position offers relocation assistance, paid training, health benefits, and opportunities for career

Qualifications

• Native or fluent Danish required.
• English level B2 or higher.
• Strong verbal and written communication.
• Good problem-solving and multitasking abilities.

Responsibilities

• Handle inbound customer inquiries in Danish via phone, email, or chat.
• Provide accurate product and service information.
• Resolve issues promptly while maintaining high satisfaction.
• Document interactions and update records in internal systems.
• Escalate complex cases to relevant departments when needed.

Skills

Danish language

English (B2)

Communication

Problem solving

Job description

Location: Remote (based in Greece)

Relocation: Mandatory relocation to Greece (fully supported)

Language Requirements: Danish (native or fluent)

Employment Type: Full-time

About The Role

Our respected client, a leading international organization operating in a fast-paced, customer-centric environment, is currently seeking Danish-speaking Customer Service Agents to join their growing team. This is an entry-level position, ideal for candidates looking to start or develop a career in customer support within an international setting. The role is remote, however candidates must relocate and reside in Greece, as per operational and contractual requirements.

Key Responsibilities

• Handle inbound customer inquiries via phone, email, and/or chat in Danish
• Provide accurate, timely, and professional support regarding products and services
• Resolve customer issues efficiently while ensuring high satisfaction levels
• Document interactions and update customer records using internal systems
• Follow company policies, quality standards, and data protection guidelines
• Escalate complex cases to relevant internal departments when necessary

Candidate Profile

• Native or fluent Danish speaker
• Good command of English (Level B2)
• No previous customer service experience required (training provided)
• Strong communication and problem-solving skills
• Customer-oriented mindset with attention to detail
• Basic computer literacy and ability to work with multiple systems
• Willingness to relocate to Greece and work remotely from there

What Our Client Offers

• Competitive salary package
• Fully paid relocation support (including flight and accommodation assistance, where applicable)
• Remote work setup once based in Greece
• Paid training and continuous learning opportunitiesInternational and multicultural working environment
• Career development and internal mobility opportunities
• Private health insurance and additional benefits