Danish Content Moderator – Hybrid Malta Relocation

Grow-Talent.com; Barcelona; Hybride; EUR 26 000 - 36 000; Plein temps

Avantages offerts par ce poste

Relocation support

Private health insurance

Work from home allowance

Fruit & beverages

Office transport

Team bonus

Training and feedback

Flexible shifts

Résumé du poste

Grow-Talent.com is seeking a Content Moderator with Danish for relocation to Malta. The role is hybrid (Qormi office) and remote from anywhere in Malta, offering full-time employment.

You will review user-generated content, assist users via email, and respond to inquiries across the online marketplace. The ideal candidate has content moderation or customer care experience, with Danish language proficiency.

Qualifications

• Previous experience in content moderation and customer care.
• Proficient with Microsoft Office applications.
• Flexible and able to adapt in a dynamic environment.
• Detail-oriented and reliable.
• Customer-focused with a collaborative mindset.

Responsabilités

• Review user-generated content (e.g. sales ads).
• Support users and answer their questions via email.
• Respond to customer inquiries on all topics related to the online marketplace.
• Participate in training sessions to learn and maintain expert knowledge of publication rules, market trends and moderation best practices.
• Provide feedback to managers on trends, common end-user mistakes and questions.
• Input on improvements of publication rules to improve user experiences.
• Follow communication procedures and policies.
• Evaluate and make decisions in accordance with defined policies and guidelines.

Connaissances

Content moderation

Customer care

Attention to detail

Team player

Outils

Microsoft Office

Description du poste

Grow-Talent.com is seeking a Content Moderator with Danish for relocation to Malta. The role is hybrid (Qormi office) and remote from anywhere in Malta, offering full-time employment.

You will review user-generated content, assist users via email, and respond to inquiries across the online marketplace. The ideal candidate has content moderation or customer care experience, with Danish language proficiency.