Danish-Speaking Customer Support Specialist — Hybrid/Remote

Next Job Abroad; Málaga; Hybrid; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Hybrid setup with real flexibility

Up to 40 days per year working remotely

Relocation package + bonus scheme

International private health insurance

Wellbeing allowance

Home office setup bonus

Weekly and quarterly team events

Office breakfast & lunch

Job summary

Next Job Abroad is seeking a Customer Support Specialist in Málaga, Spain. In this role, you'll assist players with inquiries across various communication channels, including phone, chat, and email, while developing your career in the international iGaming industry.

Ideal candidates will be fluent in Danish and have at least one year of customer support experience. The position promises growth opportunities and benefits like hybrid work and relocation assistance.

Qualifications

• 1+ year of previous customer support experience (chat, phone, email).
• Comfortable working shifts.

Responsibilities

• Resolve customer queries across phone, chat, and email.
• Take ownership of complex cases and follow them through to resolution.
• Approve withdrawals and handle account-related processes.

Skills

Fluent Danish (written & spoken)

Strong problem-solving and analytical mindset

Ability to multitask in a fast-paced environment

Interest in sports and casino

Job description

Next Job Abroad is seeking a Customer Support Specialist in Málaga, Spain. In this role, you'll assist players with inquiries across various communication channels, including phone, chat, and email, while developing your career in the international iGaming industry.

Ideal candidates will be fluent in Danish and have at least one year of customer support experience. The position promises growth opportunities and benefits like hybrid work and relocation assistance.