DACH Account Manager | SaaS Growth & Retention

Samaipata; Barcelona; Presencial; EUR 55.000 - 85.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remuneration

Short Fridays

Work From Home allowance

Pension Plan

Gym discount

Descripción de la vacante

Enginy AI, a Barcelona-based startup, is seeking a native German-speaking Account Manager to oversee a DACH portfolio and drive ongoing value for customers. You will own onboarding, renewals, and CRM health, while building strong stakeholder relationships and reducing churn across the German-speaking market.

This role offers a hands-on, ownership-driven environment in a growing SaaS company. You’ll collaborate with sales, product, and support to tailor adoption plans and secure recurring

Formación

• 2–5 years experience in Customer Success or Account Management in B2B SaaS.
• Native German speaker.
• Strong communication and relationship-building skills.
• Proactive and ownership-driven mindset.
• Comfortable using CRM and customer success tools.

Responsabilidades

• Proactively manage accounts to minimize churn and secure renewals.
• Lead onboarding and ensure customers reach their first value milestone.
• Maintain accurate CRM data, health scores, and renewal timelines.
• Use product usage and feedback to manage account health.

Conocimientos

Native German speaker

Strong communication

Relationship-building

Proactive mindset

CRM familiarity

Herramientas

CRM software

Descripción del empleo

Enginy AI, a Barcelona-based startup, is seeking a native German-speaking Account Manager to oversee a DACH portfolio and drive ongoing value for customers. You will own onboarding, renewals, and CRM health, while building strong stakeholder relationships and reducing churn across the German-speaking market.

This role offers a hands-on, ownership-driven environment in a growing SaaS company. You’ll collaborate with sales, product, and support to tailor adoption plans and secure recurring