Customer Service Representative with Greek and Spanish (Part-Time)

CPM CX Centre; Barcelona; Híbrido; EUR 10.439 - 12.758; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Discounted health insurance

Ongoing training

Referral bonus

LinkedIn Learning access

Descripción de la vacante

A customer service company is looking for a Customer Service Representative fluent in Greek, Spanish, and English in Barcelona. You will be the first point of contact for customers, handling inquiries via phone, email, and social media. The ideal candidate should have strong listening and interpersonal skills, professional complaint handling abilities, and be adaptable under pressure. This part-time role offers a hybrid work model with ongoing training and development opportunities.

Formación

• Excellent written and spoken Greek skills.
• Excellent written and spoken Spanish and English skills.
• Positive and friendly demeanor.
• Ability to negotiate and influence.
• Professional handling of complaints.

Responsabilidades

• Handle inbound customer inquiries via phone, email, and social media.
• Resolve customer issues and complaints efficiently.
• Communicate professionally to ensure customer satisfaction.
• Maintain accurate records in Salesforce CRM.
• Promote brand values.
• Develop understanding of products and services.

Conocimientos

Fluency in Greek

Fluency in Spanish

Fluency in English

Strong listening skills

Interpersonal skills

Resilience under pressure

Herramientas

Salesforce CRM

Descripción del empleo

Customer Service Representative with Greek and Spanish (Part-Time)

Join a dynamic team at CPM CX Centre, where we are dedicated to providing exceptional customer service. We are currently seeking a Customer Service Representative who is fluent in Greek, Spanish and English to become the first point of contact for our customers, addressing inquiries and delivering solutions while representing our client’s brand values.

Responsibilities

• Handle inbound customer inquiries via phone, email, and social media.
• Communicate clearly, concisely, and professionally to ensure high levels of customer satisfaction.
• Efficiently resolve customer issues and complaints.
• Develop a deep understanding of our products and services.
• Promote brand values and maintain a positive brand image.
• Maintain accurate records in Salesforce CRM.

Requirements

• Fluency in Greek (excellent written and spoken).
• Fluency in Spanish and English (both written and spoken).
• Positive, enthusiastic, and friendly demeanor with strong interpersonal skills.
• Strong listening, influencing, and negotiation abilities.
• Resilience and adaptability under pressure.
• Proven ability to handle customer complaints and difficult situations with professionalism and empathy.

Benefits

• Start Date: February 2026.
• Hours: 25 hours/week.
• Work Schedule: Monday to Friday, 9:00 am – 2:00 pm.
• Salary: €11,599 gross/year.
• Holidays: 24 calendar days (pro‑rata).
• Work Model: Hybrid (6 days/month at the office).
• Training: 2 weeks of training.
• Office Location: Barcelona (La Sagrera).
• Career Growth: Ongoing training and development.
• Well‑being Support: Confidential counselling and resources.
• Perks & Discounts: Exclusive offers and rewards.
• Health Benefits: Discounted health insurance.
• Skill Development: LinkedIn Learning and certifications.
• Referral Program: Bring a friend and get a referral bonus.

Let’s chat about your future at CPM International!
Get notified about new Customer Service Representative jobs in Barcelona, Catalonia, Spain.