Customer Service Representative in Barcelona!

Cross Border Talents; Barcelona; Híbrido; EUR 25.000 - 30.000; Jornada completa

Descripción de la vacante

A leading travel company in Barcelona is seeking a passionate Customer Service Representative fluent in Slovenian and English. Join a dynamic team focused on delivering exceptional service to international travelers. Responsibilities include engaging with customers, addressing inquiries, and problem-solving. The role offers a collaborative work environment, career growth opportunities, and various perks including health insurance and fun activities. Ready to take the next step in your career?

Servicios

Free coffee every day

Fresh fruit once a week

Health Insurance

Flexible Benefits

Feel Good Program

Formación

• Fluent in Slovenian (C2) and advanced English.
• Prior customer service or contact center experience is valued.
• Solution-driven and adaptable to changing priorities.

Responsabilidades

• Engage with international travelers and accommodation suppliers.
• Handle inquiries related to services, payments, and technical requirements.
• Be the go-to problem solver for customer issues.

Conocimientos

Strong communication

Interpersonal abilities

PC proficiency (Office 365, CRM Database)

Descripción del empleo

Exciting Opportunity: Customer Service Representative (Slovenian) in Barcelona!

Position: Customer Service Representative (Slovenian)
Location: On-site in Barcelona
Employment Type: Full-time (38.5h/week) with a Temporary Contract

Join our dynamic team in Barcelona as a Customer Service Representative for a prestigious travel company! If you're passionate about delivering top-notch customer service and love working in a multicultural environment, this is the role for you.

What Youll Do

• Engage with international travelers and accommodation suppliers, understanding and addressing their needs with the highest level of service.
• Handle inquiries related to services, payments, and technical requirements via email and phone.
• Ensure smooth communication by providing accurate information and following set processes.
• Be the go-to problem solver, navigating tricky situations with a positive and motivated mindset.

What Were Looking For:

• Languages: Slovenian (C2) and advanced English.
• Skills: Strong communication, interpersonal abilities, and PC proficiency (Office 365, CRM Database).
• Mindset: Solution-driven, goal-oriented, and adaptable to changing priorities.
• Experience: Prior customer service or contact center experience is valued.
• Location Flexibility: Ability to work on-site and remotely (within 100km of the office).

What We Offer:

• Feel Good Program: Enjoy Spanish lessons, fun activities like beach volleyball and roller skating, and quizzes with prizes!
• Health Insurance: Free private health insurance upon receiving a permanent contract.
• Flexible Benefits: Nursery school transport options after probation.
• Work Environment: Modern offices well-connected by public transport, near the Glories shopping mall (Westfield).
• Perks: Free coffee every day and fresh fruit once a week.
• Career Growth: Be part of a leading department with excellent learning and development opportunities.
• Training: 3 weeks of initial training with ongoing personal coaching.

Ready to embark on this exciting journey with us? Apply now and take the next step in your career!