Customer Service Representative (Danish speaking) - Remote - JE01

Concentrix Spain Business Process Outsourcing S.L.U.; Barcelona; Remote; EUR 18,000 - 22,000; Full time

Benefits offered by this job

Fully paid training

Career development programs

Referral bonus opportunities

Job summary

Concentrix Spain Business Process Outsourcing S.L.U. is seeking a Danish-speaking Customer Service Representative to work remotely from Spain. You will join a global technology and services leader, providing accurate information, handling orders, and supporting post-sales requests in CRM.

The role offers full-time hours, comprehensive training, and career development opportunities, with a focus on delivering high-quality customer service and satisfaction.

Qualifications

• Proficient in Danish and advanced English.

Responsibilities

• Provide accurate information to customers.
• Log and follow up on correct and valid orders or requests.
• Deliver high-caliber customer service on post-sales requisitions (logistics, warranties, refunds).
• Capture required data elements in CRM per training and policies.

Skills

Danish

English

Job description

Job Title: Customer Service Representative (Danish speaking) - Remote - JE01

Job Description Step into a Game-Changing Career Ready to join an innovative and fast-growing team? We’re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world’s most recognized brands — the ones you use every day — helping them grow through technology and integrated solutions. If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.

Career Growth and Personal Development

This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.

What You Will Do

At the heart of everything we do is a commitment to people — our clients, their customers, our teams, our community, and our planet. As a Customer Service Representative, you will:

• Provide with accurate information to our customer.
• Logging and follow up of correct and Valid Orders or requests.
• Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds...).
• Capturing of all required data elements in CRM as required by client’s training, policies and procedures.

Your Qualifications

• Are proficient or bilingual in Danish + advanced English
• Excellent communication skills in a variety of customer facing situations.
• Good team player with drive for success.
• Previous experience in similar position is a plus.

What’s in It for You

In this role, you’ll benefit from:

• Full-time (39 hours/week) fixed term (6 months) contract, Monday to Friday (09:00–18:00)
• Salary of €19,623.94 gross/year + up to €1,500 gross/year in bonus
• Remote from anywhere in Spain
• Referral bonus opportunities
• Fully paid training on the company and your project
• Career development programs and specialized courses

Be Your Best Version

At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.

If this sounds like the next step in your career, we’d love to hear from you.

Concentrix is an equal opportunity employer

We’re proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world’s best brands solve their toughest business challenges. Whether it’s... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

Location

ESP Barcelona - C/ de la Selva de Mar, 129

Language Requirements

Danish (Required), English, Swedish

Time Type

Full time

R1749287

2027-03-14