Crew Travel Operations Specialist

Vueling Airlines SA; Viladecans; On-site; EUR 28,000 - 38,000; Full time

Job summary

Vueling Airlines SA is looking for a Crew Travel Coordinator to manage crew travel arrangements, including hotels and transportation, ensuring cost efficiency and regulatory compliance.

You will collaborate with Crew Control, Scheduling and Finance, analyze travel data, and support continuous improvement in Crew Travel processes, while delivering frontline support to flight and cabin crew.

Qualifications

• Minimum 1 year of experience in airline operations, crew travel, logistics, travel management or similar coordination roles.
• Experience in fast-paced environments with changing priorities.
• Experience coordinating logistics or travel arrangements with multiple stakeholders.
• Experience collaborating with cross-functional teams and external suppliers.

Responsibilities

• Coordinate hotel bookings, transfers and crew positioning requirements while ensuring continuity and compliance.
• Manage last-minute changes, disruptions and travel incidents with real-time solutions.
• Provide telephone support to flight and cabin crew on travel-related issues.
• Review and validate supplier invoices, ensuring service accuracy and cost control.
• Monitor travel and accommodation costs and identify optimization opportunities.
• Analyze operational data to support decision-making and process improvements.
• Investigate travel-related incidents and implement corrective actions.
• Collaborate with Crew Control, Scheduling, Finance, Procurement and external suppliers to ensure seamless service delivery.
• Maintain accurate records and support digitalization initiatives within Crew Travel.

Skills

Advanced Excel

Data analysis

Cost control

Organizational skills

Incident management

Stakeholder management

Team player

Continuous improvement

Fluent Spanish

Fluent English (C1)

Autonomous decision-making

Education

Vocational Training in Administration & Finance, Logistics & Transport, Tourism, Hospitality Management or related

Additional airline operations/business admin/travel management education considered a plus

Tools

Crew travel systems

Roster management systems

Job description

Vueling Airlines SA is looking for a Crew Travel Coordinator to manage crew travel arrangements, including hotels and transportation, ensuring cost efficiency and regulatory compliance.

You will collaborate with Crew Control, Scheduling and Finance, analyze travel data, and support continuous improvement in Crew Travel processes, while delivering frontline support to flight and cabin crew.