IT Configuration Management Senior Specialist

Symrise AG; Barcelona; Híbrido; EUR 60.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Barcelona office

Descripción de la vacante

Symrise AG, a global leader in fragrances and flavors, is hiring for an IT CMDB Owner in Barcelona. The role focuses on strategy, design, and ongoing improvement of the CMDB, with emphasis on CI discovery, asset lifecycle management, and service mapping.

You will work across IT functions and external vendors to ensure accurate data and effective IT operations. The position requires a degree in a technical field and at least four years of CMDB/ITSM experience in an enterprise setting, with strong

Formación

• Degree in Computer Science, Engineering, or a related field.
• Minimum 4 years of professional CMDB/ITSM experience in an enterprise setting.
• Strong knowledge of IT infrastructure and software/hardware assets.
• ITIL certification is desirable.

Responsabilidades

• Own and lead the CMDB strategy ensuring data integrity.
• Integrate CMDB with Incident, Change, and ITSM processes.
• Automate and optimize CI relationships using discovery tools.
• Collaborate with IT Security, Architecture, and external vendors.
• Drive adoption through training and communications.
• Monitor CMDB KPIs and drive continuous improvements.

Conocimientos

Configuration Management

IT Service Management

Incident & Change Management

Asset Lifecycle Management

ITIL Certification

Educación

Degree in Computer Science or related field

Herramientas

ServiceNow CMDB

SCCM

Descripción del empleo

Symrise is a global supplier of fragrances, flavors, food, nutrition and cosmetic ingredients. Its clients include manufacturers of perfumes, cosmetics, food and beverages, pharmaceuticals and producers of nutritional supplements and pet food.

Its sales of € 3.8 billion in the 2021 fiscal year make Symrise a leading global provider. Headquartered in Holzminden, Germany, the Group is represented by more than 100 locations in Europe, Africa, the Middle East, Asia, the United States and Latin America.

Symrise works with its clients to develop new ideas and market-ready concepts for products that form an integral part of everyday life. Economic success and corporate responsibility are inextricably linked as part of this process.

Symrise - always inspiring more …

About the Role

As the IT CMDB Owner, you will be responsible for the strategy, design, implementation, and continuous improvement of the Configuration Management Database (CMDB). You will act as the subject matter expert in Configuration Items (CI) Discovery, Asset Lifecycle Management, and Service Mapping, ensuring the CMDB is a powerful enabler for IT operations.

Key Responsibilities

• Own & Lead the CMDB strategy, ensuring completeness, integrity, and accuracy of data.
• Enhance ITSM Processes by integrating CMDB with Incident, Change, and other IT Service Management (ITSM) functions.
• Automate & Optimize relationships between Configuration Items through advanced discovery tools and manual processes.
• Collaborate Across Teams-work closely with IT Security, Architecture, Finance, Business Solutions, and external vendors.
• Drive Adoption by leading communication, training, and best practice initiatives internally and externally.
• Monitor & Improve CMDB performance through KPIs, identifying gaps, and implementing continuous improvements.
• Integrate with 3rd-Party Tools such as SCCM, monitoring solutions, and ServiceNow.
• Support Incident Management when needed.

Education & Experience

• Degree in Computer Science, Engineering, or a related field (or equivalent experience).
• At least 4 years of professional experience in a similar role, managing CMDB in an enterprise environment.

Key Skills

• Strong experience in Configuration Management and IT Service Management, particularly in a ServiceNow CMDB environment.
• Knowledge of IT asset tracking and software asset management.
• ITIL Certification with a solid understanding of ITSM best practices.
• Strong technical knowledge of IT infrastructure, software, and hardware.
• Experience working in IT operations and IT service management within an outsourced environment.

Soft Skills

• Strong analytical and problem-solving skills with the ability to prioritize tasks effectively.
• Excellent collaboration, facilitation, and communication skills, especially in an international setting.
• Ability to build consensus and work effectively in cross-functional teams.

Language Skills

• Fluent in written and spoken English.
• Additional language skills (such as German, French, or Spanish) are a plus.

This role is based in our Barcelona office located in Poblenou, and follows a hybrid work model.