Cloud Operations & ISV Pricing Lead

TD SYNNEX; Barcelona; On-site; EUR 60,000 - 90,000; Full time

Job summary

TD SYNNEX in Spain seeks a Specialist to design and optimize centralized operational processes for its Cloud and ISV business across Europe. You will collaborate with Finance, IT, Marketing, Legal, and vendor partners to enable platform offerings and drive scalable, compliant growth.

You will own ISV Syndication pricing and margin frameworks, ensure pricing accuracy, and lead cloud operation frameworks that monitor service performance across the customer lifecycle.

Qualifications

• Strong understanding of eCommerce, software distribution, and cloud/software/SaaS business models.
• Moderate Power BI / Excel knowledge.
• Knowledge of vendor management and IT channel ecosystems, ideally within multinational distributors or software vendors.
• Proven project management experience with strong analytical, problem-solving, and strategic-thinking capabilities.
• Ability to work independently, take ownership, and manage multiple priorities in a fast-paced international environment.
• Strong customer-focused mindset with experience improving operational processes and service delivery.
• Knowledge of legal, compliance, and business governance requirements.
• Experience in software licensing, support operations, customer service, or service desk environments is advantageous.
• Experience collaborating with geographically dispersed or virtual teams.
• Excellent communication, presentation, and stakeholder management skills in English; additional European languages are a plus.
• Intercultural awareness and willingness to travel across Europe when required.

Responsibilities

• Design and optimize centralized operational processes and services that support TD SYNNEX's Cloud and ISV business across EMEA.
• Own and maintain ISV Syndication pricing and margin frameworks, ensuring pricing accuracy, margin optimization, governance, and alignment with vendor and business objectives across supported countries.
• Lead the implementation and continuous improvement of cloud operational frameworks, monitoring service performance and driving operational excellence across the customer lifecycle.
• Act as the business owner for operational system enablement, partnering with Platform and IT teams to define business requirements, pricing processes, automation opportunities, and system enhancements supporting Cloud and ISV offerings.
• Manage cross-functional projects, product launches, pricing programs, and operational initiatives, coordinating activities across business units, vendors, marketing teams, finance, and regional stakeholders.
• Ensure compliance and operational governance across pricing, margin management, vendor activities, business transactions, and service delivery processes
• Deliver and execute internal and external services.

Skills

eCommerce

Power BI

Excel

Vendor management

Project management

Strategic thinking

Multinational

English communication

Job description

TD SYNNEX in Spain seeks a Specialist to design and optimize centralized operational processes for its Cloud and ISV business across Europe. You will collaborate with Finance, IT, Marketing, Legal, and vendor partners to enable platform offerings and drive scalable, compliant growth.

You will own ISV Syndication pricing and margin frameworks, ensure pricing accuracy, and lead cloud operation frameworks that monitor service performance across the customer lifecycle.