Client Relations & Sales Operations Coordinator

TotalEnergies Group; España; Remote; Full time

Job description

Responsibilities

• Ensure administrative management and sales analysis for the commercial department.
• Ensure compliance with commercial agreements between the company and the client.
• Act as the main point of contact between the client and the different divisions of the company.
• Handle customer complaints as efficiently and quickly as possible.
• Prepare the necessary documentation for the negotiation phase.
• Manage client accounts and monitor the status of accounts receivable.
• Ensure that customer demand (in terms of delivery date and quantity) is fully met.
• Execute all administrative operations related to shipments, including transportation.
• Identify bottlenecks and plan appropriate actions to resolve them, communicating them to all relevant departments within the plant.