Sales Support Specialist

Confidential Careers; Barcelona; Híbrido; EUR 32.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working model

Exposure to international customers

Flexible compensation and benefits

Descripción de la vacante

Confidential Careers is seeking a Sales Support Specialist to join our commercial team. The role works closely with Account Managers and internal departments to provide day-to-day support to customers, coordinate commercial information, and ensure orders, quotations, and sales processes are handled accurately and efficiently.

The ideal candidate has at least 3 years in sales administration, customer service or order management, with experience in SAP or similar ERP systems, strong Excel skills,

Formación

• At least 3 years of experience in sales administration or customer service.
• Experience in industrial, manufacturing or B2B environments.
• Experience with SAP or similar ERP systems and strong Excel skills.
• Proficient in Excel and Microsoft Office.

Responsabilidades

• Handle incoming customer requests and route to the right contact.
• Follow up on orders and ensure data is correctly registered in the system.
• Prepare and process quotation requests and sales documents.
• Keep customer records and price information up to date.
• Coordinate orders, deliveries and other commercial matters with international offices.
• Assist with day-to-day incidents related to deliveries, documentation or payments.
• Maintain organized and accurate commercial documentation and update CRM.
• Support the sales team with administrative tasks.

Conocimientos

Customer Service

Sales Administration

English Proficiency

Communication Skills

Organizational Skills

Multilingual Advantage

Educación

International Trade

Business Administration

Commercial Management

Herramientas

SAP

Excel

Microsoft Office

Descripción del empleo

We are a multinational manufacturing company looking to add a Sales Support Specialist to our commercial team.

The position will work closely with the Account Managers and other internal departments, providing day-to-day support to customers, coordinating commercial information and helping ensure that orders, quotations and sales-related processes are handled accurately and efficiently.

This is a good opportunity for someone with previous experience in customer service, sales administration or commercial support who enjoys working in an international and operational environment.

What will you be doing?

Your main responsibilities will include:

• Handling incoming requests from customers and directing them to the appropriate internal contact when necessary.


• Following up on customer orders and checking that commercial information is correctly registered in the system.


• Preparing and processing quotation requests and other sales documentation.


• Keeping customer records, commercial conditions and price information up to date.


• Coordinating with customers, internal departments and international offices regarding orders, deliveries and other commercial matters.


• Supporting the resolution of day-to-day incidents related to deliveries, documentation or pending payments.


• Maintaining organized and accurate commercial documentation.


• Updating CRM information and supporting the follow-up of ongoing sales opportunities and projects.


• Providing general administrative and operational support to the Sales team.

What are we looking for?

We are looking for someone with:

• Vocational training or equivalent studies in International Trade, Business Administration, Commercial Management or a related area.


• At least 3 years of experience in sales administration, customer service, order management or a comparable position.


• Previous exposure to an industrial, manufacturing or B2B environment will be highly valued.


• A strong command of English, as it will be used regularly in the role.


• Experience working with SAP or similar ERP systems.


• Good command of Excel and Microsoft Office.


• Strong organizational and communication skills.


• A practical and solution-oriented approach.


• Ability to manage different priorities while maintaining attention to detail.


• Knowledge of additional languages will be considered an advantage.

What can you expect?

The company offers:

• A stable position within an international industrial organization.


• Flexible working arrangements.


• A hybrid working model.


• Flexible compensation and employee benefits.


• Exposure to international customers and teams.


• A collaborative environment with opportunities to learn and take on greater responsibility over time.