Commercial Support Analyst

Peninsula; Las Palmas de Gran Canaria; On-site; EUR 28,000 - 35,000; Full time

Job summary

Peninsula in Las Palmas is seeking a professional for their Commercial Strategy & Implementation team. This role focuses on administrative and operational tasks, enhancing system accuracy, and providing crucial support to commercial activities.

The ideal candidate will possess strong analytical skills, proficiency in Microsoft Office, and the ability to improve processes under tight deadlines. Strong problem-solving skills are essential to identify and act proactively on anomalies.

Qualifications

• Strong analytical and structured mindset with attention to detail.
• Proficient in Microsoft Office; experience with Excel automation tools a plus.
• Strong problem-solving skills to identify and act on anomalies.
• Ability to improve processes and strengthen controls.
• Able to work effectively under pressure and meet tight deadlines.

Responsibilities

• Take ownership of administrative and operational tasks to enhance system accuracy.
• Provide day-to-day support in executing operational tasks.
• Ensure accurate registration of contracts and maintain master data quality.
• Support administrative execution of claims and debunkering activities.
• Maintain customer structure to support a reliable CRM environment.
• Coordinate and support cross-functional initiatives within Commercial Strategy & Implementation.

Skills

Analytical mindset

Proficient in Microsoft Office

Problem-solving skills

Project management skills

Tools

Excel automation tools (macros/VBA)

Job description

Department: Commercial Strategy & Implementation

Location: Las Palmas

Description

Be part of the Commercial Strategy & Implementation (CSI) team, which focuses on professionalising and implementing strategic initiatives across the commercial function.

You will be part of the Commercial Support team, supporting the commercial organisation through operational, administrative, and system-related activities.

Contribute to cross-functional projects within Commercial Strategy & Implementation and collaborate with stakeholders across the organisation to support strategic initiatives.

Work in a dynamic, global environment, collaborating with stakeholders across multiple time zones.

MAIN RESPONSIBILITIES

• Take ownership of administrative and operational tasks from Commercial teams to improve system accuracy and allow greater focus on core commercial activities.
• Provide day-to-day support in the execution of operational tasks.
• Ensure accurate registration of contracts in systems while maintaining ownership of contract structures and master data quality.
• Support administrative execution of claims and debunkering activities.
• Maintain customer structure (SRC) to support a reliable CRM environment.
• Support commercial activities by ensuring accuracy of deal margins across systems and reporting tools.
• Work closely with internal stakeholders across global offices to support business operations.
• Coordinate and support cross-functional initiatives within Commercial Strategy & Implementation (CSI).
• Identify and propose system/process improvements to improve structure and professionalism across commercial administrative and system related matters.
• Provide support for ad hoc tasks, projects, and business initiatives as required.

KNOWLEDGE, SKILLS AND EXPERIENCE

• Analytical and structured mindset with attention to detail.
• Proficient in Microsoft Office; experience with Excel automation tools (eg macros/VBA) is an advantage.
• Strong problem-solving skills with ability to identify anomalies and act proactively.
• Ability to improve processes and strengthen controls.
• Project management skills.
• Able to work effectively under pressure, meet tight deadlines while maintaining high standards of accuracy.