Car Return & Fleet Quality Specialist

Europcar Mobility Group Denmark; Palma; Vor Ort; EUR 21.000 - 27.000; Vollzeit

Zusammenfassung

Europcar Mobility Group is seeking a Car Return Agent to be the face of the return process, ensuring customers are greeted professionally and vehicles are checked in accurately. You will document damage, support fleet records, and help maintain smooth operations at the branch.

Ideal candidates have strong attention to detail, good communication skills, and the ability to multitask in a busy environment. Experience in customer service or vehicle-related roles is a plus.

Qualifikationen

• Strong attention to detail with ability to assess vehicle condition.
• Excellent communication and interpersonal skills for customer interactions.
• Ability to work efficiently in a fast-paced environment and support branch operations.

Aufgaben

• Greet and assist customers returning vehicles with professionalism.
• Inspect returned vehicles and document any damage for fleet records.
• Manage vehicle check-in and ensure smooth handover of keys and rental closure.
• Support other branch tasks to ensure efficient operations and good customer experience.

Kenntnisse

Attention to detail

Customer service

Communication

Team player

Jobbeschreibung

Europcar Mobility Group is seeking a Car Return Agent to be the face of the return process, ensuring customers are greeted professionally and vehicles are checked in accurately. You will document damage, support fleet records, and help maintain smooth operations at the branch.

Ideal candidates have strong attention to detail, good communication skills, and the ability to multitask in a busy environment. Experience in customer service or vehicle-related roles is a plus.