Business Development Specialist

CTS International Logistics Co., Ltd-EU Region; Madrid; On-site; EUR 35,000 - 55,000; Full time

Benefits offered by this job

Targeted development opportunities

Competitive compensation and benefits

Pleasant and international atmosphere

Job summary

CTS International Logistics Co., Ltd-EU Region is seeking a proactive Sales & Business Development professional in Madrid to identify growth opportunities, design strategies, and launch new products and services across Europe. You will build relationships with clients and carriers, drive quotes, and lead expansion initiatives with EU partners.

Role requires 3+ years in freight forwarding or logistics, plus strong multilingual communication (Spanish, English, Chinese).

Qualifications

• 3+ years in freight forwarding or logistics business.
• Air/Ocean freight import/export experience is a plus with leadership exposure.
• Able to work in a fast-paced, deadline-driven office.
• Knowledge of import/export regulations and documents.
• Fluent verbal and written communication in Spanish, English and Chinese.
• Strong customer service and follow-up skills.
• Team player with attention to detail and travel willingness.

Responsibilities

• Handle inquiries and prepare service proposals for existing and new clients.
• Initiate sales calls to prospective or current clients.
• Supervise accounts daily to retain relationships.
• Negotiate prices and services with customers and carriers.
• Aim to achieve sales targets and develop new business.
• Nurture new leads and secure business opportunities.
• Provide quotes to clients and prospects.
• Oversee shipments through delivery to ensure satisfaction.
• Build relationships and sell via phone or in person.
• Develop EU agents network in assigned areas and targets.
• Perform market research and engage executives to pursue opportunities.

Skills

Spanish language

English language

Chinese language

Customer service

Sales

Job description

This position will report to the General Manager directly

Job Overview

The core duties of the post are to identify, design and execute plans that help the company’s business grow as well as develop new products, services and lines of business to increase and sustain that growth.

Responsibilities and Duties

• Handle inquiries, create and improve service proposals for our existing and new clients.
• Responsible for initiating sales calls to prospective or current clients
• Supervise accounts daily to retain existing relationships
• Responsible for price and service negotiation with customers and carriers
• Responsible for achieve sales goals to aid in achieving targets
• Nurture new sales leads to secure business
• Responsible for offering quotes to current and prospective clients
• Responsible for supervising shipments until delivery completed to guarantee smooth operations and customer satisfaction
• Build relationship and sell to clients through phone or one-on-one
• Develop our EU agents network in assigned areas and targets.
• Perform market research to identify new opportunities and engage with executives to establish strategies for pursuing those new opportunities.

Qualifications

• 3+ years in freight forwarding industry or logistics related business
• Air / Ocean Freight Import or Export experience in freight forwarding with leadership experience will be an advantage
• Ability to work in a fast-paced and deadline-driven office environment
• Knowledge of all Import/Export regulations and documents
• Excellent verbal & written communication skills in Spanish, English and Chinese
• Exceptional customer service and follow up skills
• Great teamwork and communication skills, attend to details
• The ability to travel to meet clients, attend conferences and research new markets as needed.

What we offer

• Targeted development opportunities on a professional level;
• Competitive compensation and benefits;
• A pleasant and international atmosphere.