物流网络管理主管 / Logistics Development&Operations Supervisor

J&T Express; Madrid; On-site; EUR 42,000 - 64,000; Full time

Job summary

J&T Express in Madrid is seeking a Network Planning professional responsible for designing postal zones, leading outlet expansion, and optimizing last-mile layout. You will recruit and onboard partners, negotiate contracts, and monitor franchise performance to drive growth.

The role involves coordinating with centers to resolve bottlenecks, ensuring SOP adherence, and delivering data-driven improvements for regional operations.

Qualifications

• Fluent in both Spanish and Chinese; able to conduct business independently in both languages.
• 1–3 years in logistics, express delivery, or cross-border transportation; experience in network planning or regional management is preferred.
• Associate/Bachelor’s degree in Logistics & Supply Chain Management, Transportation, Operations Management, Business Administration, Statistics, Finance, or related field.

Responsibilities

• Design postal zone coverage and territory division; lead site selection, recruitment, and expansion of service outlets.
• Identify and qualify local franchisees; conduct due diligence, lead negotiations, and finalize contracts; provide pre-launch guidance.

Skills

Fluent Spanish & Chinese

Data analysis

Education

Degree in Logistics & Supply Chain Management or related field

Job description

Job Responsibilities

• Network Planning: Design postal zone coverage and territory division; lead site selection, recruitment, and expansion of service outlets; optimize last-mile layout; and conduct assessment for new outlet opening, restructuring, or closure.
• Partner Recruitment & Onboarding: Identify and qualify local franchisees; conduct due diligence, lead commercial negotiations, and finalize contracts; provide pre-launch guidance and operational training.
• Outlet Performance Management: Monitor KPIs including shipment volume, successful delivery rate, delays, damage/loss, and customer complaints; conduct regular on-site visits; provide coaching and corrective action plans to drive performance targets.
• Policy & Standard Implementation: Disseminate company policies and operational standards; ensure strict adherence to SOPs; enforce performance evaluation and incentive/penalty frameworks.
• Incident & Cross-Team Coordination: Respond to emergencies: outlet operational crises, public complaints, capacity overload, lost/damaged shipments, etc.; collaborate with distribution centers and line-haul teams to resolve bottlenecks across the supply chain.
• Business Support & Optimization: Analyze outlet financial and operational data; provide guidance on cost control and market expansion; support underperforming partners; manage exit processes for non-compliant outlets.
• Stakeholder & Relationship Management: Maintain strong franchisee partnerships; mediate and resolve territorial and operational disputes between outlets.
• Reporting, Review & Planning: Prepare weekly/monthly reports covering network quality, shipment trends, and outlet health; deliver actionable insights and develop improvement plans for the upcoming period.
• Compliance & Risk Control: Oversee outlet compliance with local labor, tax, and operational regulations; identify and mitigate safety and business risks.

Requirements

• Fluent in both Spanish and Chinese — able to conduct all business operations and coordination independently in both languages.
• 1–3 years in logistics, express delivery, or cross-border transportation; experience in network planning, outlet operations, business expansion, or regional management is preferred.
• Associate/Bachelor’s degree in Logistics & Supply Chain Management, Transportation, Operations Management, Business Administration, Statistics, Finance, or a related field.
• Strong capabilities in network design, commercial negotiation, partner acquisition, and relationship management.
• Excellent data analysis and problem-solving skills — able to translate operational metrics into actionable improvement plans and drive execution.
• Hold a valid Spanish driving license and be willing to travel or be assigned to regional locations.