Boutique Administrator

Richemont; Barcelona; Presencial; EUR 28.000 - 38.000; Jornada completa

Descripción de la vacante

Cartier Boutique in Barcelona seeks a Boutique Administrator to manage stock procedures and daily boutique operations, supporting special projects as needed.

You will work closely with Sales Associates to maintain reservation levels, ensure compliance with Cartier procedures, and uphold a premium client experience.

Ideal candidates have retail experience in the luxury sector, excellent organization, and strong communication in Spanish and English.

Formación

• Retail experience in luxury sector preferred.
• Client service orientation and strong organizational skills.
• Excellent verbal and written communication in Spanish and English.
• Able to prioritize tasks and support boutique operations.

Responsabilidades

• Manage stock movements and price changes; conduct cycle and annual inventories.
• Coordinate with Sales Associates to maintain reservation levels.
• Ensure boutique compliance with Cartier procedures and maintain shop appearance.
• Support special projects and occasionally back up opening/closing.

Conocimientos

Retail experience

Luxury sector experience

Interpersonal skills

Empathy

Business acumen

Herramientas

Microsoft Office

Outlook

SAP

Descripción del empleo

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories.Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

Boutique Administrator

As a CartierBoutiqueadministrator, youare responsible forapplying all stock procedures and ensuring the daily management of the boutique stock. You are also involved in several other tasks andassistwith special projects if needed.

HOW WILL YOU MAKE AN IMPACT?

Stock Management

• Controls and thoroughly manages all stock movements (in and out)
• Prepares and manages price changes and consignments
• Conduct cycle counts, spot inventory counts and annual inventories
• Manages alladditionalinventories as requested (certificates, stones, etc.)
• Liaises with Sales Associates to keep reservations levels under compliant threshold

Daily Boutique Operations and Compliance

• Comply withCartier security, financial, and operational procedures.Hasstrong knowledge ofCartierBoutique Operations Manualin order tosupport the team.
• Ensures impeccable maintenance of the boutique in collaboration with Operations Deputy Manager
• Ensures correct levels of non-sellable goods are always available in the boutique (red boxes, catering, …)
• Supports special projects implementation (transformation, operational improvement, new tools) when needed
• May exceptionally act as back-up in the daily opening and closing procedures of the boutique

Cartier Ambassador

• Develop a deep understanding of the brand and products to convey Cartier’s heritage and values
• Contribute to a positive and productive boutique environment

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

You are client service-oriented and have retail experience, especially in the luxury sector. Moreover, youdemonstratestrong interpersonal skills, empathy, and business acumen. You have a background in administrative roles,possessexcellent organizational skills, and can effectively prioritize tasks, which will be key qualities to success in this role.

Technical skillsrequiredfor this role include proficient knowledge of Microsoft Office and Outlook, with SAP experience being an added advantage. Additionally, you should have exceptional verbal and written communication skills inSpanish andEnglish.