Luxury Boutique Concierge & Client Experience

Richemont Iberia S.L; Madrid; Presencial; EUR 18.000 - 24.000; Jornada completa

Descripción de la vacante

Cartier in Madrid seeks a passionate Boutique Assistant to welcome clients, support Sales Associates, and help maintain the boutique’s impeccable environment. You will handle front-of-house tasks, replenishment of supplies, and assist with gifting strategies during daily briefs.

The role requires fluency in Spanish and English, a strong customer focus, and enthusiasm for the Cartier Maison and Richemont heritage. Based in Serrano, Madrid, with collaboration among experienced colleagues.

Formación

• Fluency in Spanish and English required.
• Strong customer service mindset and a passion for luxury.
• Interest in Cartier and Richemont heritage and products.

Responsabilidades

• Welcome clients at the boutique in Madrid and manage arrivals smoothly.
• Support in assisting Sales Associates during sales and daily operations.
• Maintain boutique environment, restock floor supplies and assist with gift wrapping.
• Assist in onboarding of BA interns and participate in daily briefs.
• Promote client services and inform clients about local events.

Conocimientos

Fluent Spanish

Fluent English

Descripción del empleo

Cartier in Madrid seeks a passionate Boutique Assistant to welcome clients, support Sales Associates, and help maintain the boutique’s impeccable environment. You will handle front-of-house tasks, replenishment of supplies, and assist with gifting strategies during daily briefs.

The role requires fluency in Spanish and English, a strong customer focus, and enthusiasm for the Cartier Maison and Richemont heritage. Based in Serrano, Madrid, with collaboration among experienced colleagues.