Bilingual Flight Support Specialist - On-Site Lisbon

Cross Border Talents; Huelva; Presencial; EUR 21.000 - 26.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive training

On-site role in Lisbon

International team

Descripción de la vacante

Cross Border Talents is recruiting a Spanish & English Customer Support Specialist to join a major Spanish Airline project. The role is on-site in Lisbon, handling flight bookings and customer inquiries in a fast-paced environment.

You will communicate in Spanish with English support for tickets and policies, delivering excellent service and problem resolution. Ideal candidates are fluent in Spanish, have at least B1 English, and are ready to relocate to Lisbon for an immediate start.

Formación

• Native Spanish with high fluency and English at B1 level.
• Demonstrated ability to handle customer inquiries and bookings in a fast-paced environment.

Responsabilidades

• Handle incoming customer inquiries, flight reservations, and service requests via phone and email.
• Provide accurate information on flight schedules, ticketing, and airline policies.
• Resolve passenger issues while maintaining high customer satisfaction.
• Document customer interactions accurately in the system.

Conocimientos

Bilingual Spanish/English

Spanish native/fluency

Customer service mindset

Descripción del empleo

Cross Border Talents is recruiting a Spanish & English Customer Support Specialist to join a major Spanish Airline project. The role is on-site in Lisbon, handling flight bookings and customer inquiries in a fast-paced environment.

You will communicate in Spanish with English support for tickets and policies, delivering excellent service and problem resolution. Ideal candidates are fluent in Spanish, have at least B1 English, and are ready to relocate to Lisbon for an immediate start.