Bilingual Dutch/French Claims Processor – Hybrid

Chubb; Madrid; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

32 days of vacation a year

2 days working from home option + flex

Private medical insurance

Life and accident insurance

Meal allowance

Pension plan

Stock purchase plan

Flexible compensation scheme

Wellhub

Employee assistance program

Comprehensive Learning & Development

Job summary

Chubb seeks a Claims Processor for its EMEA Madrid Claims Centre to support local claims teams across the EMEA clusters. You will handle a range of claims administrative tasks, ensuring timely processing, data quality, and adherence to SOPs.

Training will be provided, enabling collaboration with colleagues across countries and brokers/customers support as a core focus. The role offers an entry point into commercial claims in a fast-evolving administrative environment with on-going coaching and

Qualifications

• Advanced level in English (C1) is a must.
• Native/Bilingual in Dutch and French is a must; any other European language is appreciated.
• Bachelor’s degree in law is preferred.
• Basic knowledge of commercial insurance A&H, P&C classes, UW or policy issuance is preferred.
• Ability to organise work & perform within time constraints.
• MS Office knowledge.
• Proficiency in Excel is preferred.
• Experience of working independently or as part of a team – self-motivated.

Responsibilities

• Claims Administrative Delivery Goals: Ensure timely completion of daily tasks and the ability to work within established deadlines (SLAs).
• Data Quality / Integrity: Maintaining claims data entry & indexing file upload/documentation integrity in all used systems.
• Best Practice: Diligently adhere to the rules and guidelines for the Madrid Claims Centre SOPs & EMEA processes.
• Internal Development: Perform with high level of technical competency for claims admin activities and development through coaching.
• Quality of service: Deliver high quality of service within authority for various claim admin types or settlements.

Skills

Advanced English

Dutch (native)

French (native)

Time management

Self-motivated

MS Office

Excel

Teamwork

Education

Bachelor’s degree in Law

Tools

MS Office

Excel

Job description

Chubb seeks a Claims Processor for its EMEA Madrid Claims Centre to support local claims teams across the EMEA clusters. You will handle a range of claims administrative tasks, ensuring timely processing, data quality, and adherence to SOPs.

Training will be provided, enabling collaboration with colleagues across countries and brokers/customers support as a core focus. The role offers an entry point into commercial claims in a fast-evolving administrative environment with on-going coaching and