Bilingual Digital Coordinator (German/English) – Remote

SIXT; Ibiza; Presencial; EUR 17.280 - 21.120; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Permanent Contract

AI tools access

Salary growth opportunities

Flexible Remote Work

Work-Life Balance

Flexible compensation

Exclusive employee benefits

Descripción de la vacante

SIXT in Ibiza is seeking a customer service professional to manage inquiries via phone, email, or video calls and assist with rental and pickup questions. You will verify customer information, provide support during key pickup, and troubleshoot in self-service areas.

You will collaborate with international SIXT branches and contribute to sales efforts, with flexible remote work within Spain. The role offers a permanent contract and benefits including a target bonus and night-shift premium.

Formación

• Excellent customer orientation to understand and anticipate needs.
• Fluent in German and English; additional languages such as Spanish, French, Italian or Dutch are a plus.
• Clear and persuasive communication to facilitate understanding.
• Flexible and available for night shifts in a dynamic environment.
• Collaborative mindset in an international team.
• Problem-solving to ensure service continuity and satisfaction.

Responsabilidades

• Manage customer inquiries via phone, email, or video calls.
• Assist customers with questions related to vehicle rental, pickup, and closing reservations.
• Verify customer information and provide related assistance.
• Offer technical support during key pickup and troubleshoot issues in the self-service section.
• Collaborate with SIXT branches located in different countries.
• Make calls to promote additional sales and improvements.

Conocimientos

Customer Orientation

Language Proficiency

Effective Communication

Flexibility

Teamwork

Solution-Focused

Descripción del empleo

SIXT in Ibiza is seeking a customer service professional to manage inquiries via phone, email, or video calls and assist with rental and pickup questions. You will verify customer information, provide support during key pickup, and troubleshoot in self-service areas.

You will collaborate with international SIXT branches and contribute to sales efforts, with flexible remote work within Spain. The role offers a permanent contract and benefits including a target bonus and night-shift premium.